Retail Sales Associate (PM)

tsainternal; Lake Zurich (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

403(b) retirement savings plan

Voluntary life insurance options

Pro-rated paid time off

Vacation days

Personal days

Sick days

Paid holidays

Job summary

The Salvation Army is seeking a part-time Retail Sales Associate to help create a welcoming shopping experience for our diverse community of customers and donors.

You’ll perform customer service, operate the POS system, and maintain a clean, organized store. The role includes working evenings, weekends and Saturdays, with potential involvement in other departments as needed.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for customer and team interactions.
• Basic computer skills and ability to learn new systems.
• Ability to work a flexible schedule, including evenings/nights, holidays, & weekends.
• Professional appearance and dress code adherence.
• Reliable and team-oriented mindset.
• Reliable transportation.

Responsibilities

• Greet customers and offer assistance to ensure a positive shopping experience.
• Process sales transactions accurately using the POS system and balance cash at shift end.
• Maintain store appearance through cleaning, organizing, and restocking.
• Help meet daily production goals by processing and displaying new merchandise.
• Contribute to a positive shopping environment.
• Assist with duties such as Bank Running, Pricing, or Cross-training in other departments.

Skills

Customer service

Teamwork

English communication

Education

High School Diploma or pursuing

Tools

POS system

Job description

Pay Rate: $15.00-$16.00/hr.

Status: Part-time, up to 28 hours per week

Shift: 4:30pm-8:30pm (includes Saturday)

Retail Sales Associate- The Salvation Army

About the Role

Join our team in "Doing the Most Good" as a Retail Sales Associate. We're seeking friendly and enthusiastic individuals who will help create a welcoming shopping experience for our diverse community of customers and donors. This role combines customer service, retail operations, and mission-driven work to support The Salvation Army's community programs. You'll be an essential part of our team, transforming donations into resources that directly support our mission of serving those in need in our community.

Key Responsibilities

• Provide exceptional customer service by greeting customers and offering assistance
• Process sales transactions accurately using our Point of Sale system including opening, closing, and balancing
• Maintain store appearance through cleaning, organizing, and restocking
• Help meet daily production goals by processing and displaying new merchandise
• Contribute to a positive shopping environment
• Must also have one or more these three duties:
• Bank Running (requires reliable transportation)
• Pricing
• Cross trained in other Departments

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for customer and team interactions
• Basic computer skills and ability to learn new systems
• Ability to work a flexible schedule. Including evenings/night, holidays, & weekends.
• Professional appearance and adherence to dress code
• Reliable and team-oriented mindset
• Reliable transportation

Physical Requirements

• Ability to stand for extended periods
• Capability to move throughout the store
• Physical ability to handle merchandise and maintain store appearance

Training and Development

• Comprehensive POS system training provided
• Expected POS system proficiency within 3 months
• Ongoing professional development opportunities

What Success Looks Like

• Accurate and efficient sales transactions
• Positive customer feedback
• Clean and organized store environment
• Meeting daily production and sales goals
• Strong team collaboration
• Reliable attendance and punctuality

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Part-Time Benefits Package

Insurance & Financial Benefits

• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options available

Paid Time Off (Pro-rated for part-time)

• Vacation days (accrual begins after first month, eligible after 90 days)
• Personal days (eligible after 90 days)
• Sick days with discretionary days
• Paid holidays (immediate eligibility)