Retail Sales Associate - Pittsburgh Tanger

Banana Republic; Washington (Washington County); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision and life insurance

Medical/dental/vision insurance

Employee events

Descrizione del lavoro

A leading retail brand is seeking a Brand Associate in Washington County, Washington. The role involves engaging customers, promoting brand loyalty, and providing excellent customer service. Candidates should be passionate about retail, possess strong communication skills, and demonstrate problem-solving abilities. The position offers various benefits, including a competitive discount on merchandise and a comprehensive paid time off plan, fostering a positive work environment and inclusivity.

Competenze

• Excellent communication skills to interact with customers and team.
• Customer-focused and passionate about retail service.
• Ability to work in a fast-paced environment with flexibility.

Mansioni

• Engage and connect with customers to enhance their experience.
• Promote and educate customers about loyalty programs.
• Maintain a clean and organized work environment.
• Support various store operations as required.
• Meet personal and store goals while maintaining a clean, organized space.
• Support sales floor, fitting rooms, cash wrap, and back-of-house operations.
• Handle customer issues professionally and resolve problems promptly.
• Maintain neat work center and smooth daily operations.

Conoscenze

Customer service

Communication

Problem-solving

Retail technology

Omnichannel familiarity

Team collaboration

Lift 30 lbs

Descrizione del lavoro

About Banana Republic

Banana Republic is a storyteller’s brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life’s journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.