Retail Sales Associate - Part Time - 2125

Cash America Pawn; Fort Worth (TX); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Earned Wage Access

FirstCash 401k

Employee discounts

FirstCash Perks discounts

Unlimited commission potential

Flexible hours

Job summary

FirstCash Holdings, Inc. is hiring a Part-Time Pawnbroker/Retail Sales Associate in Fort Worth. You will greet customers, process sales and loans, and help with jewelry and merchandise while delivering friendly service.

The role offers hourly pay of $10.00–$14.00 plus commission and benefits such as Earned Wage Access, 401k and employee discounts. Flexible hours and ongoing training are provided to support growth.

Qualifications

• Must be 18+ with High School Diploma or GED.
• Able to lift up to 50 pounds.
• Able to stand for long periods and perform physical tasks.
• Willing to work weekends and holidays.
• Willing to work with firearms and obtain certification.
• Cash handling experience preferred.
• Bilingual applicants encouraged.

Responsibilities

• Greet and assist customers to provide financial solutions.
• Conduct sales and loan transactions per policies.
• Maintain clean, stocked sales floor and displays.
• Handle cash and negotiable items securely.
• Answer calls per company standards.
• Explain legal aspects of pawn and buy transactions.
• Collaborate with team to deliver positive customer experiences.
• Complete training and other duties as assigned.

Skills

Customer service

Cash handling

Multi-tasking

POS systems

Team-oriented

Education

High School Diploma or GED

Job description

We are currently looking for the right Part-Time Retail Sales Associate to join our Team!

$10.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.36 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Employee discounts are available to all employees on the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto-enrollment in the FirstCash 401k program after six (6) months of employment

Position Summary:

We are seeking entry-level, part-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

The Part-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity! The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.

Responsibilities of a Part-Time Pawnbroker / Retail Sales Associate are:

(This is a representative list of the general duties the Part-Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.

FirstCash 401K program is available to all employees 21 years of age (or older).

Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.