Retail Sales Associate - Part time - 2027

FirstCash, Inc.; Reno (NV); On-site; USD 19,286 - 23,419; Part time

Benefits offered by this job

Earned Wage Access program

Employee discounts

Access to over 10,000 discounts

Auto-enrollment in 401k

Job summary

FirstCash, Inc. is seeking a Part-Time Retail Sales Associate in Reno, NV. This position offers an hourly wage of $14.00 to $17.00, plus commission opportunities based on sales performance. The ideal candidate will provide excellent customer service and assist with various transactions, including sales and loans, while working closely with the team.

Candidates must be at least 18 years old and have a High School Diploma or equivalent. Additional benefits include flexible scheduling and employee discounts.

Qualifications

• Willingness to lift/carry up to 50 pounds.
• Ability to operate Point-Of-Sale systems and common office machines.
• Strong desire to work and be team-oriented.

Responsibilities

• Greets and interacts with all customers to develop rapport.
• Keeps the sales floor clean and stocked.
• Performs sales and loan transactions in accordance with established policies.

Skills

Customer service skills

Basic math skills

Ability to multi-task

Cash handling experience

Bilingual ability

Education

High School Diploma, GED, or equivalent

Tools

Point-Of-Sale (POS) systems

Job description

We are currently looking for the right Part‑Time Retail Sales Associate to join our team! $14.00 to $17.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $2.13 per hour on top of your hourly rate.

Benefits

• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Employee discounts are available to all employees on the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto‑enrollment in the FirstCash 401k program after six months of employment.

Position Summary

We are seeking entry‑level, part‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

The Part‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity! The successful Pawnbroker’s / Retail Sales Associate’s actual pay will be based on various factors, such as: work location, qualifications, and experience.

Responsibilities

(This is a representative list of the general duties the Part‑Time Pawnbroker / Retail Sales Associate position may be asked to perform and is not all‑inclusive; other duties may be assigned as needed.)

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include, but are not limited to, standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building (within our parking lots and/or property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines.
• Bilingual applicants are encouraged to apply.

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.