Retail Sales Associate Part Time

PetSmart; Vernon Hills (IL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Associate discounts and perks

401k

Tuition assistance

Career pathing

Development Opportunities

Job summary

A leading pet retail company in Vernon Hills is seeking a part-time Retail Sales Associate to provide outstanding customer service and care for store-owned pets. Responsibilities include engaging with customers, maintaining store cleanliness, and ensuring the well-being of pets. Ideal candidates should have strong communication skills and a flexible schedule. This role offers weekly pay and various employee benefits.

Qualifications

• Strong communication skills necessary for customer interactions.
• Flexible schedule including evenings, weekends, and holidays is required.
• Ability to handle pressure and maintain composure is essential.

Responsibilities

• Engage with pet parents in the store and online.
• Care for store-owned pets including feeding and cleaning.
• Ensure store cleanliness and safety standards.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

Overview

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Job Summary

PetSmart does Anything for Pets and Everything for You. This part-time Retail Sales Associate role focuses on customer service, store operations, and care of store-owned pets.

Job Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, including feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Essential Physical Demands And Work Environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Benefits

• Paid weekly
• Associate discounts and perks
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

Equal Opportunity Employment

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Additional Information

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). For applicants in certain locations, fair chance hiring ordinances may apply. This position is paid on an hourly basis and is eligible for benefits as described at the PetSmart benefits site.