Retail Sales Associate - Part-time

Cuyana; New York (NY); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Sick and holiday pay

Commuter benefit

401k

bonus eligible

product incentives

generous employee discount

Job summary

Cuyana is hiring a part-time Retail Sales Associate for our Nolita store. You will welcome guests, build relationships, and provide exceptional service while becoming an in-store ambassador for the Cuyana brand.

You will assist with purchases, returns, and stock management, maintain visual standards, and support store events. Compensation ranges with benefits for a professional, team-oriented candidate.

Qualifications

• 6+ months customer facing sales driven experience; Apparel / accessories contemporary brand and clienteling experience a plus
• Connection to Cuyana's Fewer Better philosophy
• Team player who thrives in fast paced environments
• Professional attitude and customer service focused
• Dependable with all store responsibilities
• Adaptable and willing to jump in and help
• Strong organization, written and verbal communication skills
• Comfortable handling customer conversations and interactions
• Technology savvy
• Flexible work schedule - Must be available to work weekends, evenings, events, holidays
• Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 - 30 lbs
• Able to stand for extended periods at a time

Responsibilities

• Greet guests and check clients into appointments; request client information for outreach
• Provide excellent personalized customer service and engage with clients
• Become an expert on product knowledge and act as a Cuyana ambassador
• Assist customers with purchases, returns, exchanges
• Pull sizes and product from stock; assist with monogramming, gift wrapping
• Support daily store sales targets and team goals
• Receive and process stock transfers; organize stockroom
• Maintain and merchandise store per visual standards
• Process phone orders and coordinate in-store pickup and same-day deliveries

Skills

Customer service

Team player

Communication skills

Tech savvy

Job description

Cuyana is now hiring a part-time retail Sales Associate for our Nolita store location.
Are you a self-motivated team player? Do you go above and beyond for the customer? Then you may have the ideal skills to be part of our team!

Benefits: Sick and holiday pay; commuter benefit, 401k, bonus eligible, product incentives, and generous employee discount.

RESPONSIBILITIES*

Sales & Client Interaction

• Comfortable greeting guests, checking customers into appointments, requesting client information for further outreach
• Provide excellent personalized customer service and engagement through building relationships with clients
• Become an expert on product and brand knowledge, act as a Cuyana ambassador
• Assist customers with purchases, returns, exchanges
• Pull sizes and product from stock, assist with monogramming, bagging, and gift wrapping product
• Contribute to the daily personal and store sales targets

Operations & Stockroom

• Receive and process stock transfers
• Work with management on how to organize, prioritize based on sales, and maximize stock room space
• Maintain, clean, and organize stockroom and store, merchandise with direction from manager and product team
• Assist with showroom inventory organization and restocking, uphold all visual standards on the floor: tags, stuffing, steaming
• Process phone orders and coordinate in-store pick up, and courier same day deliveries (if available)
• Cuyana Community (help teammates during peak season, support retail events, and community events)

*Responsibilities may change based on business needs

REQUIREMENTS

• 6+ months customer facing sales driven experience; Apparel / accessories contemporary brand and clienteling experience a plus
• Connection to Cuyana's Fewer Better philosophy
• Team player who thrives in fast paced environments
• Professional attitude and customer service focused
• Dependable with all store responsibilities
• Adaptable and willing to jump in and help
• Strong organization, written and verbal communication skills
• Comfortable handling customer conversations and interactions
• Technology savvy
• Flexible work schedule - Must be available to work weekends, evenings, events, holidays
• Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 - 30 lbs
• Able to stand for extended periods at a time

A CONNECTION TO OUR VALUES

We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.

• Cultivate Community – you are honest, inclusive, and always willing to lend a hand
• Create Excellence– you are accountable, decisive, and drive for results
• Build & Evolve– you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way

Compensation range for this role is $20-23/hr, commensurate with experience, skills, and location.

Cuyana is proud to be an Equal Opportunity Employer. It is Cuyana’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, and hiring decisions are made accordingly. If you need a reasonable accommodation during the application or interview process, please contact [e-mail].

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