Retail Sales Associate – Part Time

AutoZone; Mount Vernon (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

AutoZone in Mount Vernon, IL is seeking a Retail Sales Associate to help customers find parts and provide expert advice, delivering WOW! customer service and helping drive sales. You will join a team that maintains inventory, assists customers, and creates a positive shopping experience for all customers.

This role suits individuals passionate about automotive parts, teamwork, and customer interaction, with opportunities for growth and a supportive store environment.

Qualifications

• Customer service experience preferred.
• Bilingual in Spanish and English.
• ASE Certification preferred.

Responsibilities

• Assist customers with automotive parts and provide clear, professional advice.
• Collaborate with store team to maintain a productive environment.
• Recommend products and promotions to hit sales goals.
• Restock and organize inventory; follow POS procedures.
• Follow safety policies and wear PPE.
• Maintain up-to-date product knowledge via AutoZone systems.
• Use diagnostic tools to read codes and suggest solutions.

Skills

Exceptional Communication

Bilingual Spanish/English

Automotive Knowledge

Retail Experience

Education

ASE Certification

Job description

AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork, or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
• Product Knowledge – Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What We’re Looking For

• Minimum Age Requirement: Must be at least 16 years old to apply.
• Physical Requirements: Ability to lift, load and deliver merchandise.
• Flexible Schedule: Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Automotive Knowledge: Basic knowledge of automotive parts is preferred.
• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Retail: Previous experience in automotive retail.
• Certifications: Automotive Service Excellence (ASE) Certification.