Retail Sales Associate - Part Time

Curaleaf; Gainesville (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive Pay and Benefits

Generous PTO and Parental Leave

Referral Bonuses

Product Discounts

Job summary

A leading cannabis retailer based in Gainesville, Florida, is seeking a Retail Sales Associate. The role involves providing exceptional service to customers, helping them explore products, and ensuring store standards. Ideal candidates have strong customer service skills, experience in sales, and flexibility for various shifts. This position offers competitive pay at $15/hour and numerous employee benefits, including generous PTO and community involvement opportunities.

Qualifications

• 6+ months of experience in customer-facing or sales roles.
• Excellent communication skills to connect with customers effectively.
• Ability to thrive in fast-paced environments and handle cash accurately.

Responsibilities

• Greet and assist customers warmly to ensure an exceptional experience.
• Maintain store cleanliness and organization, assisting in inventory tasks.
• Support store operations, handling cash and following regulations.

Skills

Customer service skills

Cash handling

Multitasking

Communication skills

Conflict resolution

Education

High school diploma or GED

Tools

Point-of-sale (POS) systems

Job description

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult‑use markets.

Shift Availability: 8 – 29 hours. Availability on weekends strongly preferred. Hourly Pay Rate: $15.00/hr. Location: 2300 SW 34th St, Gainesville, FL 32608.

About the Role

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go‑to expert for our customers, helping them explore our cannabis products and delivering top‑tier service with every interaction.

You’ll create a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. If you’re passionate about cannabis, love working with people, and thrive in a fast‑paced retail environment, this is the place for you.

Responsibilities

• Customer Experience & Teamwork
  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
  • Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
  • Address concerns with professionalism and resolve issues to ensure customer satisfaction.
  • Encourage loyalty by signing guests up for rewards programs.
  • Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.
• Operations & Store Standards
  • Help open and close the store, handle cash, and follow all procedures and regulations.
  • Check IDs, update customer profiles, and process transactions accurately.
  • Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
  • Support inventory tasks like restocking, fulfilling online orders, and counting products.
  • Consistently meet (and beat!) daily sales goals by upselling, building trust, and using product knowledge.
  • Highlight deals and complementary items at checkout to boost customer satisfaction.
  • Stay on top of promotions and product updates to give customers a seamless experience.
  • Stay agile and adaptable in a fast‑paced, ever‑changing retail environment.
  • Take on extra duties as needed to support the team and store success.

Qualifications

• A high school diploma or GED.
• At least 6 months of experience in a customer‑facing or sales role, with a strong focus on service and satisfaction.
• A minimum of 6 months of experience using point‑of‑sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast‑paced, compliance‑driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.
• Strong multitasking abilities and the agility to shift priorities as needed.
• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.
• Solid time management and organizational skills.
• Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications.
• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team‑first attitude, with a readiness to support store leadership and contribute to overall success.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and a commitment to working well within a team environment.
• Even Better If You Have:
• A background in a sales role with a focus on tracking KPIs and meeting sales targets.
• Familiarity with e‑commerce systems and order fulfillment processes.
• Previous experience within a regulated retail setting.

Physical Requirements

The physical demands include standing for extended periods, walking, talking, stooping, kneading, crouching, using hands and fingers to feel, reaching with hands and arms, and lifting up to 25 pounds (occasionally up to 50 pounds). Close vision (clear vision at 20 inches or less) is required. Exposure to dust, pollen, plant pathogens, and confined spaces is possible; a high stress tolerance and adaptability are necessary.

Benefits

• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• Life/Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Equal Employment Opportunity

Curaleaf is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. Individuals with disabilities are provided reasonable accommodation. Individuals adversely impacted by the war on drugs are encouraged to apply.

The company does not sponsor visas for non‑immigrant or immigrant workers. Candidates who are lawful permanent residents should consult an immigration attorney regarding potential implications.