Overview
PetSmart Retail Sales Associate Part Time
About Life At PetSmart
At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.
Benefits
- Paid weekly
- Associate discounts and perks
- 401k
- Tuition assistance
- Career pathing
- Development Opportunities
Job Summary
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility for store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.
Job Responsibilities
- Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
- Greets pet parents and answers their questions throughout the store.
- Prepares online orders for pick-up in store and ensures a smooth, positive pick-up experience.
- Responsible for the pet healthcare of store owned pets, including feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
- Maintains total store cleanliness standards.
- Supports the store with weekly price changes and monthly promotional pricing.
- Stages and sorts new product to match sales floor planners.
- Faces, fills, and recovers products to meet sales floor standards.
- Recommends, informs, and sells merchandise, services and live pets.
- Administers store owned pet medications as directed by veterinarian.
- Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
- Ensures a safe environment for our associates, pets, and pet parents.
- Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
- Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
- Participates in our culture of Belonging and Recognition.
- Follows all Company Policies and Procedures.
Qualifications
- Strong written and verbal communication skills.
- Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Ability to react under pressure and maintain composure.
Essential Physical Demands And Work Environment
- Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. May reach with hands and arms; ability to stoop, kneel, crouch; talk and hear. Specific vision abilities required include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Depth perception required.
- Occasionally exposed to moving mechanical parts, wet environments with pet hair. Moderate noise level; may be exposed to high noise levels at times. Exposure to live animals and handling is common.
Do What You Love
Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you’ll create moments that matter. We cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re excited to hear your story and learn more about you! Apply Now!
This job summary describes the general nature and level of work associates/leaders assigned to this job perform. You will be provided with a copy of a job description for the actual position you are hired into. Pay is hourly with a rate based on experience, training, skills, or knowledge and store location. This position is eligible for benefits as described at https://benefits.petsmart.com/us/
Equal Opportunity
PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by federal, provincial or local law.
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). For applicants in Waterloo, San Francisco, or Los Angeles locations: we will consider qualified applicants with arrest and conviction records in a manner consistent with the law.