Retail Sales Associate - Newbury St

Athleta; Boston (MA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

50% Merchandise Discount

Competitive Paid Time Off

Volunteer Hours Allowance

401(k) with Company Match

Employee Stock Purchase Plan

Medical, Dental, Vision, and Life Insurance

Job summary

An established industry player is seeking a Retail Sales Associate who is passionate about empowering women and promoting an active lifestyle. In this role, you will connect with customers, providing exceptional service while showcasing products that inspire. Your expertise will help build brand loyalty and enhance the customer experience. Join a company that values inclusivity and sustainability, offering a supportive environment where your contributions will make a significant impact. This is a fantastic opportunity to grow both personally and professionally in a dynamic retail setting.

Qualifications

• Good communicator with effective use of technology.
• Problem solver focused on continuous improvement.

Responsibilities

• Engage with customers by providing excellent customer service.
• Become an expert in the brand's selling behaviors.

Skills

Customer Service

Communication

Problem Solving

Technology Proficiency

Education

High School Diploma

Job description

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About Athleta

For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.

About The Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

• Become an expert in the brand's selling behaviors and leverage them with every customer to provide a premium experience.
• Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
• Offer style and outfit suggestions, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni-channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, checkout, and back-of-house processes as required.
• Respond courteously and professionally to internal and external requests.
• Exchange and verify job-related information to provide support.

Who You Are

• Good communicator with effective use of technology and ability to engage with customers and team to meet goals.
• Problem solver focused on continuous improvement, open to feedback, and proactive in taking action.
• Able to handle customer interactions and concerns courteously and professionally.
• Skilled in basic information gathering to solve problems.
• Able to learn procedural knowledge through on-the-job training.

Benefits at Athleta

• Merchandise discount: 50% off at Athleta, Old Navy, Gap, Banana Republic; 30% at Outlet.
• Competitive Paid Time Off plans.
• Volunteer hours allowance.
• Extensive 401(k) with company match up to 4%.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• And more benefits detailed on our site.

We are an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Apparel & Fashion

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