Retail Sales Associate - Market At T/C

Old Navy

Sugar Land (TX)

On-site

USD 25,000 - 40,000

Part time

14 days+

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Benefits offered by this job

50% Merchandise Discount

Competitive Paid Time Off

Volunteer Hours Allowance

401(k) with Company Matching

Employee Stock Purchase Plan

Medical, Dental, Vision, and Life Insurance

Job summary

An established industry player is seeking a Retail Sales Associate who thrives in a vibrant and fast-paced environment. In this entry-level role, you will connect with customers, providing exceptional service while showcasing your product knowledge. You'll play a vital role in enhancing customer loyalty and delivering a premium shopping experience. With a generous employee discount and a supportive company culture, this is an exciting opportunity to grow and develop in the retail sector. Join a team that values authenticity and encourages you to be your best self while making shopping enjoyable for everyone.

Qualifications

Good communicator with effective use of technology.
Problem solver focused on continuous improvement.

Responsibilities

Engage and connect with customers by providing excellent customer service.
Become an expert in the brand's selling behaviors.

Skills

Customer Service

Communication Skills

Problem Solving

Product Knowledge

Education

High School Diploma

Job description

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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product knowledge and use this expertise to educate, inform, inspire, and outfit the customer. You will offer information on current merchandise, store promotions, and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for customers while building brand loyalty and delivering productivity.

What You'll Do

Become an expert in the brand's selling behaviors and leverage these with every customer to provide a premium experience.
Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
Offer style and outfit suggestions, utilizing mannequins and displays for inspiration.
Promote loyalty by educating customers about our loyalty programs.
Leverage omni-channel offerings to deliver a frictionless customer experience.
Support sales floor, fitting room, checkout, and back-of-house processes as required.
Be courteous and responsive to internal and external requests.
Exchange and verify job-related information to provide support.

Who You Are

Good communicator with effective use of technology, able to engage with customers and team to meet goals.
Problem solver focused on continuous improvement, open to feedback, and proactive.
Courteous and professional in handling customer interactions and concerns.
Skilled in basic information gathering to solve problems.
Able to learn procedural knowledge through on-the-job training.

Benefits at Old Navy

Merchandise discount: 50% off at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet.
Competitive Paid Time Off plans.
Volunteer hours allowance.
Extensive 401(k) with company matching.
Employee stock purchase plan.
Medical, dental, vision, and life insurance.
Additional benefits information available.

Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as a top employer for diversity and overall excellence in 2022.

Additional Details