Retail Sales Associate (Lancaster, PA)

PUMA Group; Pennsylvania; On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Employee discounts

Flexible hours

Health benefits

Job summary

A leading global sports brand is seeking a Retail Associate to enhance customer experience and drive sales in their store. The ideal candidate will have 1-2 years of retail experience and a passion for customer service. Responsibilities include processing transactions, maintaining store standards, and ensuring a compliant working environment. This position requires occasional non-traditional hours and offers a competitive hourly wage between $15.00-$18.00 plus benefits.

Qualifications

• 1-2 years’ experience in a customer service-oriented retail environment, preferably in apparel/footwear.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience.
• Achieve or exceed sales, KPIs and profitability targets.
• Process sales transactions accurately.
• Maintain store cleanliness and compliance with visual merchandising guidelines.
• Handle incoming and outgoing merchandise.
• Comply with operational policies and procedures.

Skills

Customer service

Team player

Communication skills

Quick learner

Basic computer skills

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

• 1 – 2 years’ experience in a focused, customer service‑oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know‑how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $15.00-$18.00/hour + Benefits;

(Benefit Summary_Part Time)

Pay may vary depending on job‑related knowledge, skills, and experience

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran‑status, or any other characteristic protected by applicable federal, state or local law.