Retail Sales Associate, Key Holder

DXL Group; Fayetteville (NC); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Quarterly bonuses

Zusammenfassung

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder to build long-term relationships with guests by delivering an unmatched experience. You will welcome guests, learn their needs, and act as a product knowledge expert across private labels, name brands, and tailored clothing.

The role emphasizes coaching teammates, achieving sales goals in a fast-paced environment, and contributing to a customer-focused team.

Qualifikationen

• High school diploma or equivalent; college/university degree helpful, not required.
• Demonstrates superior customer service techniques and experience with problem/complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Aufgaben

• Ensure each guest feels welcomed by spending quality time to learn needs and lifestyle
• Serve as product knowledge expert with broad range of apparel, including private labels and name brands
• Provide coaching and training for selling skills, behaviors, and operational procedures to the team

Kenntnisse

Customer service

Coaching

Product knowledge

Sales skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.