Retail Sales Associate I - Gift Shop

CHRISTUS Health; Santa Fe (NM); On-site; USD 25,000 - 35,000; Full time

Job summary

CHRISTUS Health in Santa Fe, NM is seeking a Retail Sales Associate I to deliver friendly, professional customer service, build relationships, and support daily merchandising and inventory tasks in a hospital-based retail setting.

You will assist customers, suggest complementary products, and help maintain store standards while upholding company guidelines and delivering a positive experience for patients and visitors.

Qualifications

• Customer service experience required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Provide friendly, efficient service to all customers.
• Suggest additional merchandise that complements customer selections.
• Explain merchandise features to minimize returns.
• Greet customers and acknowledge with a warm, professional manner.
• Assist in pricing, restocking, and maintaining store presentation.
• Process transactions accurately and handle checkout duties.
• Open and close the store as required.

Skills

Customer service

Communication skills

Multi-tasking

Relationship building

Job description

Summary:

The Retail Sales Associate I primary responsibility is to be a sales leader with a focus on customer service and building relationships utilizing the tools provided and having the ability to multi-task with an understanding of customer/business needs with a sense of urgency. Additional responsibility includes daily merchandising, inventory control, store maintenance and clientele development

Responsibilities:

• Provide friendly, efficient service to all customers
• Assist customer by suggesting additional merchandise that compliments their selections
• Offer information about merchandise selection to minimize returns
• Thank customer utilizing last name
• Reinforce customer’s selection and package with care
• Deliver purchases to patient’s rooms as needed
• Assist in pricing merchandise, markdowns, restocking and other retail related duties
• Utilize proper telephone etiquette at all times
• Maintain a professional attitude with sincerity and enthusiasm at all times
• Ability to effectively handle customer service issues
• Be familiar with all product information
• Have a knowledge of back stock merchandise
• Provide feedback on merchandise request
• Know productivity and job performance standards
• Assist and maintain visual merchandising and selling floor standards
• Know and use promotional event information to maximize sales
• Assist in preparation of annual physical inventory
• Assist on opening and closing store

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time