Retail Sales Associate - Gulfport Premium

Gap; Gulfport (MS); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Gap in Gulfport, MS is seeking a Brand Associate to bring our optimistic American style to life for customers. You will deliver exceptional service, educate shoppers on products, and drive loyalty across in-store and online channels.

You will partner with leadership to create a top-tier guest experience, promote loyalty programs, and contribute to store goals. A flexible schedule including evenings and weekends is required, with training on POS and omni-channel tools.

Qualifications

• Excellent customer service and communication skills.
• Retail experience and knowledge of fashion products.
• Willing to work flexible schedule including holidays and weekends.
• Ability to learn and use retail technology and POS systems.
• Physically able to lift up to 30 lbs.

Responsibilities

• Provide excellent customer service and build brand loyalty.
• Educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize all omnichannel offerings to enhance the shopping experience.
• Meet personal and store goals; support sales floor and cash wrap.
• Keep the work area neat and organized.
• Handle customer interactions courteously and resolve issues.
• Follow operational processes efficiently.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Tech literacy

Lift up to 30 lbs

Job description

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that is run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that is run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.

About The Role

As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.

What you'll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.