Retail Sales Associate - Full Time

Curaleaf; West Palm Beach (FL); On-site; USD 26,928 - 36,432; Full time

Benefits offered by this job

Career Growth Opportunities

Competitive Pay and Benefits

Generous PTO and Parental Leave

401(k) Retirement Plan

Life / Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf is hiring a Retail Store Associate in West Palm Beach, FL. You will be the face of our brand, guiding customers through cannabis products with top‑tier service.

You’ll enhance guest experience, upsell effectively, and maintain a welcoming store environment. The role requires flexible availability, strong communication, and teamwork within a fast‑paced retail setting.

Qualifications

• A high school diploma or GED.
• At least 6 months of experience in a customer‑facing or sales role, with a strong focus on service and satisfaction.
• At least 6 months of experience using point‑of‑sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast‑paced, compliance‑driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.

Responsibilities

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns with professionalism and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.
• Open/close the store, handle cash, and follow procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked from floor to backroom.
• Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Meet daily sales goals by upsell and product knowledge.
• Highlight deals and create add-on purchases at checkout.

Skills

Customer service

POS systems

Cash handling

Teamwork

Communication

Time management

Education

High school diploma or GED

Job description

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult‑use markets.

Join us at Curaleaf to be part of a high‑growth, purpose‑driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Retail Store Associate – Full Time

Type of Work: Full‑Time

Shift Availability: Open availability including weekdays, evenings, weekends, and holidays is required.

Hourly Pay Rate: $15.00/hr

Location: 6835 Okeechobee Blvd, West Palm Beach, FL

About the Role

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go‑to expert for our customers, helping them explore our cannabis products and delivering top‑tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first‑time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast‑paced retail environment, this is the place for you.

What You’ll Do

• Customer Experience & Teamwork
  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
  • Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
  • Address concerns with professionalism and resolve issues to ensure customer satisfaction.
  • Encourage loyalty by signing guests up for rewards programs.
  • Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.
• Operations & Store Standards
  • Help open and close the store, handle cash, and follow all procedures and regulations.
  • Check IDs, update customer profiles, and process transactions accurately.
  • Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
  • Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Sales & Performance
  • Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.
  • Highlight deals and complementary items at checkout to boost customer satisfaction.
  • Stay on top of promotions and product updates to give customers a seamless experience.
  • Stay agile and adaptable in a fast‑paced, ever‑changing retail environment.
  • Take on extra duties as needed to support the team and store success.

What You’ll Bring

• A high school diploma or GED.
• At least 6 months of experience in a customer‑facing or sales role, with a strong focus on service and satisfaction.
• A minimum of 6 months of experience using point‑of‑sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast‑paced, compliance‑driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.
• Strong multitasking abilities and the agility to shift priorities as needed.
• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.
• Solid time management and organizational skills to stay on top of tasks and responsibilities.
• Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications to support transactions and reporting.
• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team‑first attitude, with a readiness to support store leadership and contribute to overall success.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.
• Familiarity with e‑commerce systems and order fulfillment processes.
• Previous experience within a regulated retail setting.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

Work Environment

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever‑changing environment.

What We Offer

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(k) Retirement Plan
• Life / Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

Follow us on Social Media

Instagram: @curaleaf.usa

Twitter: @Curaleaf_Inc

LinkedIn: Curaleaf LinkedIn

Our Vision

To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.

Our Values

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Individuals adversely impacted by the war on drugs are encouraged to apply.

Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf.

Curaleaf offers no sponsorship for non‑immigrant or immigrant visas. U.S. immigration rules and regulations are governed by federal law; not state law. Because marijuana is a controlled substance under federal regulations, it is illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non‑immigrant or immigrant visas. Lawful Permanent Residents with Green Cards are eligible for employment, but working for a company engaged in a business that sells a federally illegal product may compromise their immigration status. Candidates are encouraged to seek legal advice before accepting an offer.