Retail Sales Associate Full Time

PetSmart; Sedalia (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid weekly

Associate discounts and perks

Health benefits: medical, dental, vision

401(k)

Tuition assistance

Career pathing

Development opportunities

Job summary

A nationwide pet care company in Sedalia is seeking a Retail Sales Associate who will engage with pet parents while ensuring a positive and clean environment for pets and customers. The ideal candidate must have strong communication skills, be flexible with working hours, and be able to react calmly under pressure. This position offers various benefits including health coverage and associate discounts.

Qualifications

• Strong communication skills are essential.
• Flexibility to work evenings, weekends, and holidays is required.
• Must maintain composure under pressure.

Responsibilities

• Engage with pet parents and provide a positive experience.
• Maintain cleanliness of the store and care for pets.
• Support sales operations and assist with online order pickups.
• Care for store pets (feeding, watering, cleaning habitats) and maintain cleanliness.
• Assist with pricing changes and promotional events.
• Stage and stock products to match planograms.
• Promote and sell merchandise, services, and live pets.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

Retail Sales Associate Full Time

PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our animals while enjoying a work experience that celebrates authentic selves.

Benefits That Benefit You

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401(k)
• Tuition assistance
• Career pathing
• Development Opportunities

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility for store cleanliness and maintenance, pet safety standards, and the direct care of pets within our store.

Job Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick‑up in store and ensures a smooth, positive pick‑up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in various areas throughout the store, including services, as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Essential Physical Demands And Work Environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently must reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack. Apply now!

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on an hourly basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits, as described at https://benefits.petsmart.com/us/.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by federal, provincial or local law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law).

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records in a manner consistent with the law.