Retail Sales Associate – Full Time

AutoZone, Inc.; New York (NY); On-site; USD 23,000 - 24,000; Full time

Job summary

AutoZone, Inc. is seeking a Senior Retail Sales Associate to deliver WOW! Customer Service by helping customers find parts and solutions and maintaining an organized, knowledgeable store.

You will mentor teammates, support store operations, and stay current on automotive parts and promotions, including installation services and diagnostic support. This full-time hourly role is based in New York and offers growth opportunities within AutoZone's essential industry.

Qualifications

• Must be at least 18 years old.
• Basic automotive knowledge required.
• Ability to lift, load and deliver merchandise.
• Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
• High school diploma or GED.
• Strong communication in Spanish and English.
• Automotive retail experience preferred.
• ASE Certification preferred.

Responsibilities

• Engage with customers, provide trustworthy automotive advice and ensure positive interactions.
• Collaborate with managers and teammates to create a motivated store environment.
• Suggest products, services, and promotions to boost sales and meet store metrics.
• Restock merchandise, maintain organization and follow cash handling and loss prevention procedures.
• Follow structured processes and safety policies, using PPE as required.
• Assist customers with wiper blade, battery and light bulb installations and stay current on products.
• Use diagnostic tools to read codes and propose solutions.

Skills

Exceptional communication

Bilingual (Spanish & English)

Automotive knowledge

People skills

Education

High school diploma or GED

Tools

ASE Certification

Job description

Job Description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.

Responsibilities

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.

• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.

• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.

• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.

• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.

• Product Knowledge & Installation Services – Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.

• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Qualifications

What We’re Looking For

• Minimum Age Requirement: Must be at least 18 years old to apply.

• Automotive Knowledge: Basic knowledge of automotive parts is required.

• Physical Requirements: Ability to lift, load and deliver merchandise.

• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Education: High school diploma or equivalent (GED)

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.

• Automotive Retail: Previous experience in automotive retail

• Certifications: Automotive Service Excellence (ASE) Certification

Job Identification

156586

Job Schedule

Full time

Minimum Salary

$17.00

Maximum Salary

$17.58

Pay Basis

Hourly