Retail Sales Associate – Full Time

ALLDATA

Middletown Township (PA)

On-site

USD 26,000 - 34,000

Full time

14 days+

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Job summary

A leading automotive service company is seeking a full-time Retail Sales Associate in Middletown, PA. The role involves providing exceptional customer service, assisting with automotive parts, and maintaining store operations. Ideal candidates will have basic automotive knowledge, strong communication skills, and availability for a flexible schedule. This position offers opportunities for career growth in the automotive industry.

Qualifications

Must be at least 18 years old to apply.
Ability to lift, load and deliver merchandise.
Flexible schedule availability including mornings and weekends.
Flexible full-time schedule including mornings, evenings, weekends, and overtime as needed.

Responsibilities

Engage with customers and provide automotive advice.
Collaborate with team members to create a positive environment.
Recommend products and services to enhance customer experience.
Restock merchandise and maintain organization.
Follow safety policies and use PPE.
Assist customers with product installations.
Use diagnostic tools to recommend solutions.

Skills

Automotive Knowledge

Exceptional Communication

Teamwork

Education

High school diploma or equivalent (GED)

Job description

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Job Description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.

Responsibilities

Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.
Product Knowledge & Installation Services – Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.
Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Qualifications

What We’re Looking For

Minimum Age Requirement: Must be at least 18 years old to apply.
Automotive Knowledge: Basic knowledge of automotive parts is required.
Physical Requirements: Ability to lift, load and deliver merchandise.
Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

Education: High school diploma or equivalent (GED)
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Automotive Retail: Previous experience in automotive retail
Certifications: Automotive Service Excellence (ASE) Certification

Seniority level