Retail Sales Associate – Full Time

AutoZone; Jeannette (Westmoreland County); On-site; USD 17,000 - 25,000; Full time

Job summary

AutoZone's Senior Retail Sales Associate role emphasizes WOW! customer service, helping customers locate the right automotive parts, and delivering expert advice in a fast-paced store setting.

You will assist with product selection, maintain inventory, support operations, and participate in safety and loss prevention while aiming to meet sales goals. Bilingual English/Spanish is preferred; ASE certification is a plus.

Qualifications

• Must be at least 18 years old to apply.
• Basic automotive knowledge required.
• Physical ability to lift and move merchandise.
• Full-time with flexible schedule incl. mornings, nights, weekends, overtime.
• Exceptional communication in English and Spanish is preferred.
• ASE Certification is a plus.

Responsibilities

• Engage customers, provide automotive advice, and ensure positive interactions.
• Collaborate with managers and teammates to maintain a motivated store environment.
• Suggest products, services, and promotions to meet sales goals.
• Restock and organize merchandise; follow cash handling and loss prevention policies.
• Follow structured processes and safety policies; use PPE as required.
• Stay current on automotive parts and installation services; assist with simple installations.
• Utilize diagnostics tools to assist customers with vehicle codes and solutions.

Skills

Exceptional communication

Automotive knowledge

Leadership

Bilingual Spanish/English

Education

High school diploma or equivalent (GED)

Job description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.Product Knowledge & Installation Services – Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.What We’re Looking ForMinimum Age Requirement: Must be at least 18 years old to apply.Automotive Knowledge: Basic knowledge of automotive parts is required.Physical Requirements: Ability to lift, load and deliver merchandise.Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.You’ll Go The Extra Mile If You HaveEducation: High school diploma or equivalent (GED)Exceptional Communication: Strong people skills and effective communication in both Spanish and English.Automotive Retail: Previous experience in automotive retailCertifications: Automotive Service Excellence (ASE) Certification