Retail Sales Associate – Full Time

AutoZone, Inc.; Hampton (VA); Sur place; USD 18 000 - 20 000; Plein temps

Résumé du poste

AutoZone, Inc. in Hampton, VA is seeking a Senior Retail Sales Associate to deliver WOW! customer service and drive sales. You will help customers choose parts, provide professional automotive advice, and work with teammates to maintain a busy, organized store environment.

The role emphasizes product knowledge, installation support, and efficient store operations. A strong English/Spanish communication skill, a GED or high school diploma, and flexible full-time availability are preferred.

Qualifications

• Basic knowledge of automotive parts and systems.
• Strong customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn AutoZone systems and services.

Responsabilités

• Assist customers with product selection and provide automotive advice.
• Collaborate with store team to maintain a productive store environment.
• Contribute to sales goals and track store performance metrics.
• Restock merchandise and follow inventory procedures.
• Adhere to safety policies and use PPE when required.
• Educate customers on product installation services and promotions.
• Read vehicle codes with diagnostic tools and suggest solutions.

Connaissances

Automotive knowledge

People skills

Bilingual English/Spanish

Formation

High school diploma or GED

ASE Certification

Description du poste

Job Description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.

Responsibilities

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.




• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.




• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.




• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.




• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.




• Product Knowledge & Installation Services – Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.




• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Qualifications

What We’re Looking For

• Minimum Age Requirement: Must be at least 18 years old to apply.




• Automotive Knowledge: Basic knowledge of automotive parts is required.




• Physical Requirements: Ability to lift, load and deliver merchandise.




• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Education: High school diploma or equivalent (GED)




• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.




• Automotive Retail: Previous experience in automotive retail




• Certifications: Automotive Service Excellence (ASE) Certification

Job Identification 165490

Job Schedule Full time

Minimum Salary $13.40

Maximum Salary $14.62

Pay Basis Hourly