Retail Sales Associate – Full Time

AutoZone, Inc.; Franklin (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

AutoZone is hiring a Senior Retail Sales Associate in Indiana. You will assist customers with automotive parts, provide expert advice, and help maintain an organized, profitable store.

The role emphasizes teamwork, sales-driven metrics, safety compliance, and product knowledge, including installations and basic diagnostics. Fluency in English and Spanish is a plus; ASE certification is a bonus. This is a full-time, hourly position at a local AutoZone store.

Qualifications

• Minimum age 18 to apply.
• Basic automotive knowledge required.
• Ability to lift, load and deliver merchandise.
• Flexible full-time schedule including mornings, nights, weekends and overtime.
• Bilingual Spanish and English is a plus.
• ASE Certification preferred.

Responsibilities

• Engage with customers, provide automotive advice and maintain professional communication.
• Collaborate with managers and teammates to create a motivated store environment.
• Recommend products and promotions to support sales goals and metrics.
• Restock and organize merchandise; follow cash handling and store procedures.
• Follow processes and safety policies; use PPE as required.
• Stay updated on parts, tools, and promotions; assist with basic installations.
• Use diagnostic tools to read codes and suggest solutions.

Skills

Customer service

Communication

Bilingual

Education

GED or High School Diploma

Job description

Job Description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.

Responsibilities

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.

• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.

• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.

• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.

• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.

• Product Knowledge & Installation Services – Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.

• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Qualifications

What We’re Looking For

• Minimum Age Requirement: Must be at least 18 years old to apply.

• Automotive Knowledge: Basic knowledge of automotive parts is required.

• Physical Requirements: Ability to lift, load and deliver merchandise.

• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Education: High school diploma or equivalent (GED)

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.

• Automotive Retail: Previous experience in automotive retail

• Certifications: Automotive Service Excellence (ASE) Certification

Job Identification 162460

Job Schedule Full time

Pay Basis Hourly