Retail Sales Associate – Full Time

AutoZone, Inc.; Espanola (NM); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

AutoZone, Inc. is recruiting a Senior Retail Sales Associate to join our store team in a customer-centric role focused on WOW! service.

You will assist customers with parts selection, deliver expert guidance, and participate in daily store operations to support sales objectives. The role emphasizes automotive knowledge, strong communication, and teamwork. A bilingual Spanish-English capability is valued to better assist a diverse customer base, with full-time hours including varied shifts in a

Qualifications

• Minimum age 18 or older to apply.
• Basic automotive knowledge required.
• Physical ability to lift and deliver merchandise.
• Full-time schedule including mornings, nights, weekends, and overtime.
• Bilingual in Spanish and English preferred.

Responsibilities

• Assist customers with automotive parts and provide clear, professional advice.
• Collaborate with store team and managers to maintain a productive environment.
• Help achieve sales goals and monitor store performance metrics.
• Restock merchandise, organize inventory, and follow cash handling procedures.
• Follow safety policies and use PPE as required.
• Stay knowledgeable about automotive parts, tools, and promotions.
• Use diagnostic tools to read codes and suggest solutions.

Skills

Exceptional communication

Bilingual Spanish-English

Automotive knowledge

People skills

Education

High school diploma or GED

Tools

ASE Certification

Job description

Job Description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork or sales, this role offers great opportunities for growth. AutoZone offers the perfect chance to build your career in an essential industry serving the motoring public.

Responsibilities

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.

• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.

• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.

• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.

• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.

• Product Knowledge & Installation Services – Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with wiper blade, battery, and light bulb installations.

• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Qualifications

What We’re Looking For

• Minimum Age Requirement: Must be at least 18 years old to apply.

• Automotive Knowledge: Basic knowledge of automotive parts is required.

• Physical Requirements: Ability to lift, load and deliver merchandise.

• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have

• Education: High school diploma or equivalent (GED)

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.

• Automotive Retail: Previous experience in automotive retail

• Certifications: Automotive Service Excellence (ASE) Certification

Job Identification

160933

Job Schedule

Full time

Pay Basis

Hourly