Sales Associate – (Flagship, Hunt/Fish & Home)

L.L.Bean; Freeport (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

An outdoor retail leader in Freeport, Maine, is seeking a dedicated customer service associate. The role requires providing exceptional service, maintaining a functional store, and supporting sales across various product categories. Ideal candidates will demonstrate strong attention to detail, a passion for outdoor activities, and the ability to thrive in a fast-paced environment. Responsibilities include assisting customers, maintaining store standards, and performing physical tasks as needed. Work hours may vary, including nights and weekends.

Qualifications

• Strong attention to detail and accuracy.
• Ability to work in a physically demanding environment.
• Genuine passion for the outdoors and outdoor activities.

Responsibilities

• Provide world-class customer service and personalized interactions.
• Maintain a clean and organized store environment.
• Support operational tasks and sales across key categories.

Skills

Customer Service

Attention to Detail

Ability to Multitask

Communication Skills

Team Collaboration

Knowledge of Outdoor Activities

Tools

Point of Sale Systems

PCs

Mobile Devices

Job description

This one application opens the door to opportunities across our **Flagship**, **Home**, and **Hunt/Fish store**, as well as our **Events** teams,and the **Davis Warehouse** – (Merchandising Pick Up). Join a team built on passion and purpose as we celebrate our core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe & Healthy Living—all while helping shape an unforgettable customer experience from day one.* Use PCs, Point Of Sale, answer incoming phone calls, and mobile devices to provide seamless, fast omni-channel service.* Able to perform basic and repetitive functions alone with ability to learn new systems.* Strong attention to detail and accuracy* Comfortable working in a fast-paced, physically demanding environment* Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.* Approach and assist multiple customers, providing personal and genuine service interactions.* Use PCs, Point Of Sale, and mobile devices to provide seamless, fast omni-channel service.* Strong attention to detail and accuracy.* Approach and assist multiple customers, providing personal and genuine service interactions.* Comfortable working in a fast-paced, physically demanding environment.* Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.* Comfortable doing repetitive tasks alone or with a team.* Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery Program and the L.L.Bean Mastercard program.* Required to stand, walk during shift; talk or hear, both in person and by headset; Occasionally ascend or descend ladders, stairs, ramps* Repetitive motions that may include the wrists, hands and/or fingers; occasionally required to stoop, kneel, bend, crouch and consistently move and lift objects up to 40 pounds (utilizing a team lift as needed)* Passion for providing world-class customer service.* Friendly and outgoing communication style.* Proficiency with computer systems and the ability to learn new technologies.* Adaptability and openness to change.* Availability to work varied hours, including nights, weekends, and holidays.* Genuine passion for the outdoors and participation in outdoor activities.* Ability to work collaboratively with a diverse team and customer base.* Utilize PCs, Point of Sale systems, and mobile devices to deliver fast, accurate, and seamless omni-channel service to customers.* Demonstrate strong attention to detail and accuracy in all transactions and operational tasks.* Engage, assist, and build rapport with multiple customers at once, delivering a personalized and professional service experience.* Support sales in key categories—including bedding and furniture—by providing knowledgeable guidance, recommending solutions, and contributing to overall department sales goals.* Adapt to working across multiple areas within a single shift, ensuring coverage, smooth operations, and consistent customer support throughout the store.* Maintain a clean, organized, and visually appealing sales floor while upholding company merchandising and presentation standards.* Thrive in a fast-paced, physically demanding environment requiring frequent walking, standing, lifting, and multitasking.* Knowledge, experience, and passion for various hunting pursuits (upland, waterfowl, big game, small game, etc).* Familiarity with sporting firearms.* Experience in archery preferred.* Ability to multitask and /or change tasks frequently.* Comfortable working in a fast-paced environment.* Knowledge, experience, and passion for fishing (both fly and spin).* Understanding of fishing tackle and techniques.* Familiarity with Maine fresh and saltwater gamefish species.* Experience in paddlesports or boating.* Ability to stand entire shift.* Ability to multitask and /or change tasks frequently.* Comfortable working in a fast-paced environment.* Strong attention to detail and accuracy* Able to perform basic and repetitive computer functions alone with the ability to learn new computer systems* Ability to multitask and/or change tasks frequently* Able to answer internal phone calls from the campus retail stores* Ability to load furniture and other large, bulky items into customer vehicles* Deliver world class customer service during customer pickups* Able to unload truck deliveries and sort into the warehouse* **Physical demands – Stand/Walk entire shift (approx. 3 - 6 miles) / Bend, lift, grab, reach over shoulder and squat / Climb ladders and stairs / Pallet Jack handling / PoHi 5 required, lifting 50lbs. to a height of 54” overhead / Load into a vehicle / Pulling inventory, assembling product, loading pallets for store delivery / Manual dexterity to apply price tags*** **Proficiency with computer systems and the ability to learn new technologies.*** Availability to work varied hours, including nights, weekends, and holidays* Ability to understand, speak, and read English* Hunting and Fishing areas require expertise in associated areas* Passion for providing world-class customer service.* Friendly and outgoing communication style.* Adaptability and openness to change.* Genuine passion for the outdoors and participation in outdoor activities.* Ability to work collaboratively with a diverse team and customer base.Over a century ago, company founder Leon Leonwood Bean set out to make a boot to keep hunters’ feet warm and dry. Today, we continue to follow the trail he blazed, adding new paths to help more people discover the outdoors, whether it’s the thrill of sea kayaking, the quiet of early morning fishing or the pleasure of walking in your local park. Of course, we remain true to L.L.’s core values, and are committed to quality, service, and putting the outside, inside everything we make. So join us, adventure awaits... At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.