Retail Sales Associate - Food Service & Customer Experience

all team members, along with DailyPay options. Growth and; Moriarty (NM); On-site; USD 16,531 - 22,041; Full time

Job summary

OXXO USA is seeking a Sales Associate with Food Service to support the smooth operation of a retail store with a restaurant/food prep area. You will stock shelves, assist customers, and process transactions.

The role emphasizes customer service, safety, and compliance with food safety policies; prior retail experience preferred; strong communication and multitasking are valued.

Qualifications

• Experience in retail environment is preferred.
• No licensure or certification required.
• Ability to follow food safety and store policies.

Responsibilities

• Stock shelves and monitor inventory levels.
• Maintain a clean and organized store environment.
• Deliver customer service and address customer concerns.
• Process financial transactions accurately and efficiently.

Skills

Active Listening

Initiative

Multitasking

Time Management

Customer Service

Food Safety

Cash Handling

Job description

JOB SUMMARY

The Sales Associate with Food Service is responsible for supporting the smooth operation of the retail store. This role involves stocking inventory, maintaining store cleanliness, providing excellent customer service, and handling financial transactions.

KEY RESPONSIBILITIES:

• Responsible for on-going activities related to the successful operation of a retail store that has a restaurant/food preparation area.
• Conduct daily activities to ensure efficient store operations.
• Stock shelves and monitor inventory levels.
• Maintain a clean and organized store environment.
• Deliver outstanding customer service and address any customer concerns.
• Process financial transactions accurately and efficiently.

All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

EDUCATION AND EXPERIENCE

• One (1) or more years’ Experience working in retail environment (Preferred)
• No Licensure or Certification Required.

JOB REQUIREMENTS

• Active Listening
• Demonstrating Ongoing Value
• Ability to take initiative
• Multitasking and Prioritization
• Operational Excellence
• Time Management
• Food Safety Regulations
• Food Safety Policies & Procedures
• Food Employee Reporting
• Food Preparation
• Practices and exhibits proper customer service and selling techniques.
• Full compliance with company uniform policy.
• Follows all related food safety regulation requirements (preparation, food handling, storage).
• Follows all related food policies of franchise operation including required certifications.
• Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.
• Must have a form of communication to be reached.
• Understand compliance with clocking in and out on the store's computer system.
• Knowledge of procedures and operation of the following: cash register, taxable and non-taxable items, SNAP purchases, cash control policy, and safe drop procedures.

While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

Any salary or hourly range listed reflects OXXO USA’s good-faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The Company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.