Retail Sales Associate — Energetic Customer Experience Pro

Five Below; Willow Grove (PA); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Health coverage

Job summary

Five Below is seeking a part-time Sales Associate in Willow Grove to provide excellent customer service, drive sales, and keep merchandise organized on the floor. You will greet customers, answer questions, and guide them to products while maintaining a positive, energetic store atmosphere.

Work involves using the cash register, handling transactions, and participating in promotions. A flexible schedule and strong communication skills are valued, with training provided to ensure smooth

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with technology (cash registers, handheld devices)

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.

Skills

Customer service

Sales skills

Communication

Flexible schedule

Job description

Five Below is seeking a part-time Sales Associate in Willow Grove to provide excellent customer service, drive sales, and keep merchandise organized on the floor. You will greet customers, answer questions, and guide them to products while maintaining a positive, energetic store atmosphere.

Work involves using the cash register, handling transactions, and participating in promotions. A flexible schedule and strong communication skills are valued, with training provided to ensure smooth