Retail Sales Associate - Encinitas Village

Gap; Encinitas (CA); On-site; USD 23,281 - 24,108; Part time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) matching contributions

Employee stock purchase plan

Medical, dental, and vision insurance

Job summary

A leading retail company in Encinitas seeks a Brand Associate to enhance customer engagement and drive loyalty. Responsibilities include treating customers with respect, promoting loyalty programs, and ensuring a clean work environment. Ideal candidates will have strong customer service skills, be effective communicators, and thrive in a fast-paced setting. Benefits include a generous merchandise discount and a competitive Paid Time Off plan. The hourly wage ranges from $16.90 to $17.50 based on experience and location.

Qualifications

• Ability to effectively interact with customers and team to meet goals.
• A customer-focused service provider on and off the sales floor.
• Passionate about retail and thriving in a fast-paced environment.

Responsibilities

• Treat all customers and employees with respect.
• Educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Maintain a clean and organized work center.
• Handle customer interactions courteously.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Retail technology utilization

Job description

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.

Hourly Range: $16.90 - $17.50 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.