Retail Sales Associate — Elevate Customer Service & Sales

Hibbett; Oak Grove (KY); On-site; USD 11,000 - 14,000; Full time

Job summary

Hibbett in Oak Grove, Kentucky is seeking a Sales Associate to deliver quality customer service and drive product sales in a fast-paced retail environment. You will become knowledgeable in store departments, promote promotions, and represent the brand to build lasting customer relationships.

Responsibilities include assisting customers from entry, processing sales, achieving sales targets, supporting store operations, and maintaining policies and procedures.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative to take on tasks.
• Strong attention to detail with multiple tasks.
• Team-player passionate about customer service and selling.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced environment

Self-starter

Team player

Job description

Hibbett in Oak Grove, Kentucky is seeking a Sales Associate to deliver quality customer service and drive product sales in a fast-paced retail environment. You will become knowledgeable in store departments, promote promotions, and represent the brand to build lasting customer relationships.

Responsibilities include assisting customers from entry, processing sales, achieving sales targets, supporting store operations, and maintaining policies and procedures.