Retail Sales Associate: Elevate Customer Experience

Vuori; Greenwich (CT); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Generous Vuori Discount & Industry Per

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is seeking a Retail Sales Associate to connect with customers and communicate the brand values through product knowledge and a positive attitude. You will help create an outstanding shopping experience and support the team in achieving sales goals.

Your role includes greeting customers, guiding fittings, and providing honest feedback on merchandise fit. The position emphasizes teamwork, stock, and store presentation to reflect Vuori’s casual yet active lifestyle.

Qualifications

• Must be available to work nights, weekends and holidays.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Responsibilities

• Create an unforgettable customer experience
• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide feedback on merchandise style and fit.
• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge to serve as a brand expert for customers.
• Assist in the completion of projects while focusing on customer experience.
• Communicate inventory needs to support business goals.
• Ensure the sales floor is stocked every evening.
• Collaborate with management on inventory management.
• Keep the retail store clean including floors and bathrooms.
• Understand and execute cash control procedures including deposits.
• Assist in merchandising/visual directives and maintain neat selling floor.

Skills

Customer service

Relationship building

Excellent communication

Organizational skills

Ownership & initiative

Job description

Vuori is seeking a Retail Sales Associate to connect with customers and communicate the brand values through product knowledge and a positive attitude. You will help create an outstanding shopping experience and support the team in achieving sales goals.

Your role includes greeting customers, guiding fittings, and providing honest feedback on merchandise fit. The position emphasizes teamwork, stock, and store presentation to reflect Vuori’s casual yet active lifestyle.