Retail Sales Associate - Elevate Customer Experience

Miniso; Covina (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

Miniso in Covina, CA is seeking a Sales Associate to deliver outstanding customer experiences by greeting customers, understanding their needs, and offering personalized recommendations. You will promote the store's membership, assist with sales, and maintain a welcoming environment to support ongoing business success.

The role requires strong communication, basic math skills, and a customer-service mindset, with flexibility to work days, evenings, weekends, and potential overnight shifts.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service oriented with a friendly demeanor.
• Basic math and cash-handling abilities.

Responsibilities

• Greet and assist customers promptly and effectively.
• Assess customer needs and offer personalized product recommendations.
• Utilize suggestive selling techniques to drive sales.
• Maintain visual merchandising standards and tidy displays.
• Process sales transactions accurately using the POS system.
• Assist with stock organization and restocking as needed.
• Maintain a clean, welcoming store environment.
• Support store promotions and events to meet business goals.
• Navigate stock in high storage areas following safety protocols.

Skills

Communication

Customer service

Basic math

Education

High School Diploma or equivalent

Job description

Miniso in Covina, CA is seeking a Sales Associate to deliver outstanding customer experiences by greeting customers, understanding their needs, and offering personalized recommendations. You will promote the store's membership, assist with sales, and maintain a welcoming environment to support ongoing business success.

The role requires strong communication, basic math skills, and a customer-service mindset, with flexibility to work days, evenings, weekends, and potential overnight shifts.