Retail Sales Associate - E-Commerce (West)

North40 Outfitters; Spokane (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly wage

401(k) option

Health Savings Accounts

Medical

Dental

Vision

Life insurance

Employee discount

Job summary

North 40 Outfitters in Spokane, WA, is hiring a Full-Time E-Commerce Associate to enhance the online customer experience by fulfilling orders and delivering excellent service.

The role requires flexibility across Mon-Sat hours and occasional holidays, with a strong focus on accuracy, teamwork, and product knowledge. Competitive hourly pay and benefits apply.

Qualifications

• Strong customer service ethic and ability to engage with customers.
• Ability to work in a team and take initiative.
• Comfort with multitasking in a fast-paced environment.

Responsibilities

• Fulfill online orders and ensure accurate packing and labeling.
• Provide outstanding customer service in a retail/e-commerce setting.
• Collaborate with teammates to meet daily order goals.

Skills

Customer service

Teamwork

Communication

Multitasking

Attention to detail

Computer systems

Tools

Computer systems

Job description

• Full-time
• Location: West Spokane
• Compensation: USD 17.13 - USD 18.00 - hourly

Company Description

To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest.We do what we love, and love what we do because we're passionate. We're dedicated. We give it all we've got and then we get up in the morning and do it all over again. We're farmers and ranchers. We're barrel racers and river chasers. We're honest. We're helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It's what we do every day.

Our Values:

• Embrace Authenticity
• Encourage Transparency
• Build Trust
• Earn Respect
• Deliver Value
• Serve Our Customers

Job Description

North 40 Outfitters in Spokane, WA.,is looking to hire aFull-Time E-Commerce Associateto join our team.We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As anE-CommerceAssociateat North 40, you play a key role in the overall customer experience by providing outstanding customer service, specifically in the area of fulfilling customers online orders.

This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Sat 7 am to 8 pm, and Sunday 9 am to 5 pm. This shift can include working weekends and certain holidays and will require flexibility in scheduling based on business needs.

Qualifications

• Willingness to share credit, work with others in a team environment, and define success collectively rather than individually
• Ability to take initiative, embrace change, and learn new things
• Drive to be dependable, and to perform well against the expectations of the role
• Ability to work independently or in a group setting
• Committed to supplying our North 40 guests with phenomenal customer service
• Good communication skills and the ability to effectively engage with individuals on a regular basis
• Must be able to multitask and prioritize
• Ability to work in a fast paced environment while remaining detailed and focused
• Familiar and comfortable with various computer systems
• General knowledge of sales floor and departments
• Ability to accurately pack, organize and label customers products
• Strong problem solving abilities necessary
• Ability to educate and assist customers on the brands that North 40 sells
• Ability to work well with others, and lead and motivate a team
• Committed to providing feedback, developing others, and making decisions under ambiguity
• A willingness to lead by example
• Understanding of correct lifting and loading techniques. Physical ability to lift and carry 0-15 lbs. continuously, 15-50 lbs. frequently, and 50-55 lbs. occasionally, andteam lift anything over 55 lbs. Spending 100% of work time on your feet, including use of ladders, rolling staircases and pallet jacks.

Additional Information

BENEFITS & COMPENSATION

• We offera competitive wage ranging $17.13-$18.00 per hour
• a rewarding work environment
• paid holidays
• a 401(k) option
• Health Savings Accounts (HSAs)
• medical
• dental
• vision
• life insurance
• a phenomenal employee discount on all products North 40 sells

North 40 Outfitters is proud to be an Equal Opportunity Employer.