Retail Sales Associate - E-Commerce

Lucid Hearing, LLC; Moses Lake (WA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

401(k) option

Health insurance

Employee discount

Job summary

North 40 Outfitters is seeking a Full-Time E-Commerce Associate to join our Spokane, WA team. The role centers on delivering outstanding online order fulfillment and customer service, with evenings and weekend availability required.

You will contribute to a fast-paced, friendly environment and support our customers through every step of their shopping experience. Responsibilities include accurate packing, labeling, and processing of online orders while maintaining product knowledge across

Qualifications

• Ability to work in a team and communicate effectively with customers
• Willingness to learn and adapt to changing processes
• Strong multitasking and prioritization skills
• Commitment to delivering excellent customer service

Responsibilities

• Provide outstanding customer service for online orders
• Accurately fulfill online orders and label products
• Engage with customers and assist with product education
• Work evenings and weekends as needed
• Operate in a fast-paced retail environment and support team goals

Skills

Teamwork

Initiative

Dependable

Independent work

Customer service

Communication

Multitasking

Fast-paced

Product knowledge

Leadership

Feedback & development

Ambiguity decision-making

Physical ability

Tools

POS systems

Job description

Company Description To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers. We’re barrel racers and river chasers. We’re honest. We’re helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It’s what we do every day.

Our Values:

• Embrace Authenticity
• Encourage Transparency
• Promote Learning
• Build Trust
• Earn Respect
• Deliver Value
• Serve Our Customers

North 40 Outfitters in Spokane, WA., is looking to hire a Full-Time E-Commerce Associate to join our team. We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As an E-Commerce Associate at North 40, you play a key role in the overall customer experience by providing outstanding customer service, specifically in the area of fulfilling customers online orders. Evenings and weekend availability is required. This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Sat 7 am to 7 pm, and Sunday 9 am to 5 pm. This shift can include working weekends and certain holidays and will require flexibility in scheduling based on business needs.

Qualifications

• Willingness to share credit, work with others in a team environment, and define success collectively rather than individually
• Ability to take initiative, embrace change, and learn new things
• Drive to be dependable, and to perform well against the expectations of the role
• Ability to work independently or in a group setting
• Committed to supplying our North 40 guests with phenomenal customer service
• Good communication skills and the ability to effectively engage with individuals on a regular basis
• Must be able to multitask and prioritize
• Ability to work in a fast paced environment while remaining detailed and focused
• Familiar and comfortable with various computer systems
• General knowledge of sales floor and departments
• Ability to accurately pack, organize and label customers products
• Strong problem solving abilities necessary
• Ability to educate and assist customers in the brands that North 40 sells
• Ability to work well with others, and lead and motivate a team
• Committed to providing feedback, developing others, and making decisions under ambiguity
• A willingness to lead by example
• Understanding of correct lifting and loading techniques. Physical ability to lift and carry 0-15 lbs. continuously, 15-50 lbs. frequently, 50-55 lbs. occasionally, and team lift anything over 55 lbs. Spending 100% of work time on your feet, including use of ladders, rolling staircases and pallet jacks.

Benefits & Compensation We offer a competitive wage of $17.13 per hour, a rewarding work environment, and generous benefits and perks such as paid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells. North 40 Outfitters is proud to be an Equal Opportunity Employer.