Retail Sales Associate - Customer Service & POS Pro

Holiday Oil Company; Orem (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

Holiday Oil Company is seeking a friendly Retail Sales Associate in Orem, UT to assist customers, operate the cash register, stock shelves, and keep the store clean and safe. You will verify age for restricted products and handle transactions efficiently in a high-volume setting.

The role requires 21+ age, basic math, and good communication. Flexibility to work a schedule including Sundays through Saturdays and to open/close the store is expected in this fast-paced, customer-centric environment.

Qualifications

• Must be 21 years of age or older.
• Familiarity with electronic equipment, including cash registers and other POS systems.
• Basic math skills and proficiency in using computers.
• Effective communication skills and a strong customer focus.
• Ability to collaborate with the team to manage workload and pace effectively.
• Willingness to learn about store processes, products, and services.
• Ability to remain composed in confrontational situations.
• Capability to work in a high-volume, sometimes high-pressure environment.
• Flexibility to work a schedule that includes Sunday through Saturday.
• Availability to open and close the store as needed.
• Must be able to work in cold environments, such as outdoor cold weather and indoor coolers.
• Must also be able to work in heat during the summer months to perform outdoor duties.

Responsibilities

• Greet and assist customers in a friendly manner.
• Accurately process transactions using the cash register and handle payments.
• Stock shelves and coolers with merchandise.
• Maintain cleanliness of the store, including the sales floor, restrooms, and fuel pumps.
• Monitor fuel pumps and assist customers as needed.
• Follow safety and security procedures, including age verification for restricted products.
• Handle customer inquiries and resolve complaints professionally.

Skills

Customer service

Cash handling

POS systems

Mathematics

Communication

Teamwork

Conflict management

Adaptability

Open/close shifts

Cold/Heat tolerance

Tools

POS terminals

Job description

Holiday Oil Company is seeking a friendly Retail Sales Associate in Orem, UT to assist customers, operate the cash register, stock shelves, and keep the store clean and safe. You will verify age for restricted products and handle transactions efficiently in a high-volume setting.

The role requires 21+ age, basic math, and good communication. Flexibility to work a schedule including Sundays through Saturdays and to open/close the store is expected in this fast-paced, customer-centric environment.