Retail Sales Associate: Customer Service & Merchandising

Dollar General; Norfolk (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General in Norfolk, VA is hiring a Sales Associate to assist customers, operate the cash register, stock merchandise, and maintain a clean store environment. You will greet shoppers, answer questions, and help locate products to maximize satisfaction and sales.

This role requires good communication, basic math, and the ability to follow merchandising guidelines. It offers a fast-paced setting with physical tasks such as lifting and stocking, while supporting the store team to protect

Qualifications

• Excellent customer service and communication.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal skills

Safety policies

Planogram reading

Cash handling

Math skills

Cashier functions

Stock merchandise

Education

High school diploma or equivalent preferred

Tools

POS system

Job description

Dollar General in Norfolk, VA is hiring a Sales Associate to assist customers, operate the cash register, stock merchandise, and maintain a clean store environment. You will greet shoppers, answer questions, and help locate products to maximize satisfaction and sales.

This role requires good communication, basic math, and the ability to follow merchandising guidelines. It offers a fast-paced setting with physical tasks such as lifting and stocking, while supporting the store team to protect