Retail Sales Associate: Customer Service & Merchandising

Dollar General; Lively (VA); On-site; USD 25,000 - 30,000; Full time

Job summary

Dollar General Sales Associates greet customers, assist with merchandise, operate the cash register, and maintain stock and displays. They perform clean‑up duties, restock shelves, and help protect store assets while delivering friendly service to maximize sales.

Ideal candidates have a high school diploma or equivalent and basic math and cash handling skills. This role requires standing and walking in a fast-paced environment and adherence to safety policies.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Ability to read planograms and merchandising guides.
• Basic cash handling and math skills.
• Experience with cash register functions is a plus.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer purchases, collect payment, make change, bag merchandise.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build displays.
• Clean the store, take out trash, dust and mop floors, clean restrooms and receiving room, and help set up sidewalk displays.

Skills

Customer service

Cash handling

Merchandise stocking

Planogram & merchandising

Communication

Teamwork

Safety policies

Education

High school diploma or equivalent

Job description

Dollar General Sales Associates greet customers, assist with merchandise, operate the cash register, and maintain stock and displays. They perform clean‑up duties, restock shelves, and help protect store assets while delivering friendly service to maximize sales.

Ideal candidates have a high school diploma or equivalent and basic math and cash handling skills. This role requires standing and walking in a fast-paced environment and adherence to safety policies.