Retail Sales Associate: Customer Service & Merchandising

Dollar General; Du Bois (IL); On-site; USD 26,000 - 38,000; Full time

Job summary

Dollar General is seeking a Sales Associate to assist customers, operate the cash register, stock shelves, and keep the store clean and organized. You will greet customers, help them locate items, and process purchases to support store profitability and customer satisfaction.

The role requires strong customer service, basic math, and cash handling abilities; familiarity with planograms is a plus. This full-time position offers daily interaction within a nationwide retailer.

Qualifications

• Excellent interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planograms and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal skills

Safety knowledge

Planogram compliance

Cash handling

Math skills

Cash register use

Stocking merch

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Sales Associate to assist customers, operate the cash register, stock shelves, and keep the store clean and organized. You will greet customers, help them locate items, and process purchases to support store profitability and customer satisfaction.

The role requires strong customer service, basic math, and cash handling abilities; familiarity with planograms is a plus. This full-time position offers daily interaction within a nationwide retailer.