Retail Sales Associate: Customer Experience Pro

OXXO USA (Southwest Convenience Stores, LLC); Albuquerque (NM); On-site; USD 16,531 - 20,664; Full time

Job summary

OXXO USA (Southwest Convenience Stores, LLC) seeks a Sales Associate in Albuquerque to support daily store operations, stock shelves, keep the store clean, and provide friendly customer service while handling transactions.

Ideal candidates have 1+ years in retail, strong listening and communication skills, and the ability to multitask in a fast-paced environment. Training covers cash handling, compliance, and alcohol/tobacco sales.

Qualifications

• One (1) or more years’ Experience working in retail environment (Preferred).
• No Licensure or Certification Required.
• Active Listening
• Ability to take initiative
• Multitasking and Prioritization
• Operational Excellence
• Time Management
• Performs proper customer service and suggestive selling.
• Complies with uniform policy.
• Understands clocking in/out on store computer system.
• Knowledge of cash register operations, SNAP purchases, cash control policy, safe drop procedures, lottery and lotto tickets, beer and wine sales, tobacco, and money orders.

Responsibilities

• Conduct daily activities to ensure efficient store operations.
• Stock shelves and monitor inventory levels.
• Maintain a clean and organized store environment.
• Deliver outstanding customer service and address customer concerns.
• Process financial transactions accurately and efficiently.

Skills

Active Listening

Initiative

Multitasking

Time Management

Customer Service

Suggestive Selling

Policy Compliance

Clocking In/Out

Cash Handling

Lottery & Money Orders

Alcohol & Tobacco Sales

Education

No Licensure or Certification Required.

Job description

OXXO USA (Southwest Convenience Stores, LLC) seeks a Sales Associate in Albuquerque to support daily store operations, stock shelves, keep the store clean, and provide friendly customer service while handling transactions.

Ideal candidates have 1+ years in retail, strong listening and communication skills, and the ability to multitask in a fast-paced environment. Training covers cash handling, compliance, and alcohol/tobacco sales.