Retail Sales Associate: Customer Experience & Merchandising

Rack Room Shoes; Clarksburg (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes is seeking a Retail Associate to provide an outstanding shopping experience, uphold service standards, and support sales goals. You will help with merchandise presentation, promotions, and accurate POS transactions.

You will assist in stock handling, loss prevention awareness, and product knowledge development, while delivering friendly, informative customer service in a fast-paced retail environment.

Qualifications

• Interpersonal skills for customer interaction and team collaboration.
• Basic communication and organizational skills.
• Experience in retail sales, preferably footwear.
• Knowledge of store policies and procedures.
• Basic visual merchandising and store presentation understanding.

Responsibilities

• Create an excellent shopping experience for customers under service standards.
• Promote current sales promotions and company initiatives.
• Maintain merchandise presentation and stock organization.
• Develop product knowledge and fitting skills.
• Support loss prevention awareness among staff and customers.
• Participate in physical inventories and shipping/receiving.
• Process sales at the POS and ensure shoes are matched and accounted for.

Skills

Interpersonal skills

Communication

Math skills

Retail sales experience

Job description

Rack Room Shoes is seeking a Retail Associate to provide an outstanding shopping experience, uphold service standards, and support sales goals. You will help with merchandise presentation, promotions, and accurate POS transactions.

You will assist in stock handling, loss prevention awareness, and product knowledge development, while delivering friendly, informative customer service in a fast-paced retail environment.