Retail Sales Associate – Customer Experience Champion

Frenchs Shoes & Boots Llc; Dickson (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Frenchs Shoes & Boots Llc in Dickson, TN is seeking a friendly retail associate to provide customers with excellent service during in-store purchases. You will greet customers, assess needs, explain product features, cross-sell items, and team with coworkers to ensure a smooth shopping experience.

Proficiency in English and strong communication and interpersonal skills are essential as you handle POS transactions and maintain confidentiality of company and customer information; reliability and

Qualifications

• Proficiency in English
• Solid communication and interpersonal skills

Responsibilities

• Ensure customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• “Go the extra mile” to drive sales
• Greet customers coming into the store
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Maintain confidentiality of company and customer information at all times
• Process sales on POS - be able to process cash, change and credit card purchases

Skills

English proficiency

Interpersonal skills

Customer service

Job description

Frenchs Shoes & Boots Llc in Dickson, TN is seeking a friendly retail associate to provide customers with excellent service during in-store purchases. You will greet customers, assess needs, explain product features, cross-sell items, and team with coworkers to ensure a smooth shopping experience.

Proficiency in English and strong communication and interpersonal skills are essential as you handle POS transactions and maintain confidentiality of company and customer information; reliability and