Retail Sales Associate - Crocker Park

Gap Inc.; Crocker (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Gap Inc. Crocker, MO is seeking a Brand Associate to bring our brand to life for customers. You’ll deliver excellent service, educate on loyalty programs, and use omni-channel tools to connect with shoppers and drive sales.

You are a strong communicator, customer-focused, retail-savvy, and adaptable, comfortable with a fast-paced environment. You’ll support store operations and work flexible hours, including holidays and weekends.

Qualifications

• Excellent communication with customers and team.
• Customer-focused service delivery.
• Retail experience preferred.
• Adaptability in a fast-paced environment.
• Team collaboration to meet goals.
• Comfort with retail technology.
• Ability to lift up to 30 lbs.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Drive sales through suggestive selling and excellent service.
• Enhance customer experience with omnichannel offerings.
• Be accountable to personal goals and store targets.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean, organized work center.
• Handle customer interactions and potential issues courteously.
• Execute operational processes efficiently.

Skills

Excellent communication

Customer-focused

Retail experience

Adaptability

Team collaboration

Tech-savvy

Lift up to 30 lbs

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.