Retail Sales Associate - Coral Gables

Wild Fork; Coral Gables (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) and Company Match

Monthly Bonus Plan

PTO: Vacation, Sick, Birthday PTO

Culinary Perks: Training, Product Give

Wild Chef – Store Perks

Job summary

Wild Fork in Coral Gables, FL is seeking a Retail Sales Associate to create an exceptional guest experience. You’ll engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness.

You will work in a cold environment, handle cash, and perform opening/closing duties with leadership support. Starting wage is $18.00 per hour with monthly bonus potential; flexible schedule including mornings, evenings,

Qualifications

• 1 year of retail, grocery, hospitality, or food experience preferred.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Able to work in fast-paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.

Responsibilities

• Provide exceptional guest experiences and engage customers with product knowledge and recommendations.
• Support replenishment, inventory accuracy, and store readiness.
• Handle cash, operating POS, and balance at opening/closing.
• Assist with stock rotation, merchandising, and planogram adherence.
• Collaborate with team leaders to meet daily store goals.

Skills

Retail experience

Customer service

Cold environment

Flexible schedule

Cash handling

Physical lifting

Job description

Description

Retail Sales Associate

Role Purpose

As a Retail Sales Associate, you create an exceptional experience for every guest by delivering Wild Fork’s service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness. You play a vital role in maintaining a clean, well‑stocked, easy‑to‑shop store and confidently perform essential operational routines — including working in freezer environments, handling cash, and supporting opening and closing duties — even when leadership is not present. You bring our values to life every day: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.

Position Type

Position Type:Full-time + Part-time

Starting Wage

Starting Wage:$18.00 per hour + Monthly Bonus Potential

Core Responsibilities

• Customer Experience & Selling
• Deliver a warm, engaging “personal chef & friendly butcher” shopping experience.
• Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
• Demonstrates understanding of daily sales goals, promotions, and store priorities, and applies that knowledge through effective customer interaction and selling behaviors.
• Drive sales by engaging customers, building baskets, and suggesting product pairings.
• Support Wild Fork’s service standards to ensure customers feel welcomed, valued, and inspired to return.
• Leverages product knowledge to confidently recommend solutions, build basket size, and deliver a personalized, engaging customer experience.
• Replenishment, Merchandising & Store Readiness
• Stock, rotate, and merchandise products to ensure a full, fresh, and visually compelling store.
• Complete FIFO rotation and maintain accurate labeling and pricing.
• Keep the store clean, organized, and customer‑ready at all times.
• Support planogram changes, promotional sets, and daily recovery routines.
• Inventory Support
• Assist with receiving and processing deliveries with care and accuracy.
• Maintain back‑stock organization and communicate low stock or product issues promptly.
• Follow shrink‑prevention practices and report concerns to leadership.
• Freezer & Cold Environment Work
• Confidently work in cold temperatures (walk‑in freezer) to pull products, organize stock, and execute counts.
• Adhere to food safety, sanitation, and freezer safety guidelines.
• Cash Handling & Opening/Closing Routines
• Operate the POS with accuracy; process transactions, returns, and exchanges.
• Perform opening and closing duties when leadership is not present, including register counts, cash pulls, safe drops, store walkthroughs for readiness and safety
• Follow all cash handling SOPs with precision and integrity.
• Team Collaboration & Support
• Work closely with Team Leaders to execute daily priorities and meet store goals.
• Participate in training, product knowledge sessions, and new processes.
• Actively participate in ongoing training and development to strengthen product expertise, selling capability and consistency in execution.
• Support a positive, inclusive team culture where everyone feels valued.

Qualifications

• 1 year of retail, grocery, hospitality, or food experience required.
• Strong customer service skills with enthusiasm for food and culinary exploration.
• Ability to work in fast‑paced environments and manage multiple tasks.
• Comfortable working in extremely cold temperatures.
• Ability to lift up to 50 lbs and stand/walk 8–10 hours.
• Flexible scheduling (mornings, evenings, weekends, holidays).
• Basic math skills for cash handling; POS experience a plus.

Values & Behaviors

• Show determination and urgency in serving customers.
• Engage with humility, sincerity, and pride in the Wild Fork brand.
• Demonstrate discipline and ownership in every task.
• Work respectfully as part of a team.
• Stay curious about products, cooking, and customer needs.

Benefits

• Medical, Dental, & Vision Insurance
• Health Reimbursement Account, Flexible Spending Accounts, Behavioral Health Matters Program, Live Health Online (Virtual Care)
• Monthly Bonus Plan
• 401(k) and Company Match
• PTO: Vacation, Sick, Birthday PTO
• Culinary Perks: Culinary Training, Chew on This – Monthly Product Giveaway, Wild Chef – Monthly Allowance to Shop in Store
• Ongoing Development: Mentorship Program, Better Futures Program (free community college)
• Optional Perks: Fin Fit – Financial Resources, Discounts (cars, cell phones, services & more), Employee Referral Bonus Program

EOE, including disability/vets