Retail Sales Associate — Career Growth & Service

La Crosse Lumber Co; Columbia Township (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Locally owned

Career advancement

Employee discounts

401(k)

Health insurance

Job summary

La Crosse Lumber Co in Missouri is seeking a sales associate to provide outstanding customer service, assist customers in person and by phone, and maintain a clean, efficient sales floor.

You will learn our product lines, help with loading customers' vehicles, merchandise products per planograms, restock shelves, and participate in regular inventory. The role requires a friendly, proactive team player willing to work evenings, weekends, and holidays.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems to assist with price lookup, special orders, and order entry. MS Word and PowerPoint knowledge.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customers' vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Skills

Outstanding customer service

Professional attitude

Organized

Problem solving

Sales techniques

Reading and writing communication

Teamwork

Tools

MS Word

PowerPoint

Job description

La Crosse Lumber Co in Missouri is seeking a sales associate to provide outstanding customer service, assist customers in person and by phone, and maintain a clean, efficient sales floor.

You will learn our product lines, help with loading customers' vehicles, merchandise products per planograms, restock shelves, and participate in regular inventory. The role requires a friendly, proactive team player willing to work evenings, weekends, and holidays.