Retail Sales Associate, Buffalo, NY

Lego Group; Buffalo (NY); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Colleague Discount

Life and disability insurance

Wellbeing resources

Bonus scheme

Hybrid work policy discussion duringRE

Job summary

LEGO Group is seeking a part-time Sales Associate (Brick Specialist) for Walden Galleria in Buffalo, NY. You will greet guests, handle all register functions, and create a fun, engaging store experience. Maintain displays, assist with stock, and promote loyalty programs while upholding LEGO Brand Retail standards.

The role emphasizes energetic interaction and a dynamic in-store environment, with availability for up to 25 hours weekly, including weekends.

Qualifications

• Greet guests and provide friendly, professional service.
• Operate cash register and complete transactions accurately.
• Maintain a clean, visually appealing store environment.
• Assist with stockroom receiving and merchandising standards.
• Engage customers and promote loyalty programs.

Responsibilities

• Greet every guest and perform cash register duties professionally.
• Keep store clean, displays updated and aligned with visual standards.
• Assist in stockroom receiving and safe handling of merchandise.
• Resolve customer issues and escalate to management as needed.
• Engage customers with LEGO brand storytelling and activities.

Skills

Guest greeting

Cash register

Customer engagement

Merchandising

Promotional materials

Tools

POS system

Job description

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages? Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) at Walden Galleria in Buffalo, NY and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for energetic, enthusiastic individuals to join us on a part-time basis. Exceed our guests’ expectations through fun and meaningful interactions

Core Responsibilities

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and report challenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs

Responsibilities and Time Allocation

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times (80%)
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and delivering LEGO® Brand Retail visual standards (10%)
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations (10%)
• Deliver inspirational retail experiences built on LEGO® Brand values

Deliver inspirational retail experiences built on LEGO® Brand values The LEGO® Group is a family‑owned, international business and collaboration shapes everything we do. It’s all about a shared vision to launch inspiring products that will build the future of play. You’ll be part of a uniquely creative organization that gives you the freedom to make a real impact on our performance — and have fun while you’re doing it. LEGO® Brand Retail strives to foster relationships with our guests that transcend generations and are as timeless as the products we sell.

Do you have what it takes to inspire and develop the builders of tomorrow? Communicate effectively with team members and guests Process information/merchandise through the register system Work various hours, days, nights and weekends as business decides Freely access all areas of the store including sales floor, stock areas, register areas, and loading dock area

Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs. Provide availability for up to 25 hours per week, including at least one weekend day. Availability must span at least three days. Being scheduled for 25 hours is not required.

Join the LEGO® Brand Retail Team! Share our dedication to providing an active hands‑on experience that encourages imagination and creativity through in‑store play.

Compensation

The hourly wage for the position has a range of $17.25 - $18.75, based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment