Retail Sales Associate-Broadway Plaza

SupportFinity™; Walnut Creek (CA); On-site; USD 1,928,640 - 2,617,440; Part time

Benefits offered by this job

Limited Medical Benefit Plans

Dental coverage

Vision coverage

Mental health support (EAP)

DailyPay access to earned wages

40% merchandise discount

Product samples/free products

Job summary

Bath & Body Works is seeking a Sales Associate to deliver outstanding in-store experiences by understanding customer needs and offering the best product recommendations. You will help enroll customers in the rewards program, process purchases, and maintain an engaging, clean selling environment.

As a member of the store team, you’ll contribute to a high-energy atmosphere, support stock and displays, and adapt to varied shifts including evenings, weekends, and holidays while upholding our values

Qualifications

• User-focused retail mindset and ability to connect with customers.
• Proven track record of achieving sales or service targets in a fast-paced environment.
• Clear and positive communication with customers and teammates.
• Ability to calm tense situations and resolve issues effectively.
• Willingness to work peak days and varied shifts ( evenings, weekends, holidays).

Responsibilities

• Deliver in-store customer experiences through product knowledge and selling behaviors.
• Uncover customer needs and provide personalized product recommendations.
• Drive enrollment and engagement in the rewards program.
• Process cash transactions accurately and maintain a clean, organized checkout area.
• Assist with stock replenishment and ensure brand standards are met.
• Support floorset execution, visual presentation, and marketing placements.
• Maintain safety, cleanliness, and adherence to store policies at all times.
• Uphold company values and procedures in daily activities.

Skills

Customer-first mindset

Sales experience

Effective communication

De-escalation skills

Flexible availability

Job description

Overview

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Associate, you will be the face of Bath & Body Works—understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check-out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:

• Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
• Dental coverage, and vision coverage for frames and eye exams.
• Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
• On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it…daily, weekly, or whenever a need arises.
• 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
• Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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