Retail Sales Associate - Bridgehampton

Gap; Bridgehampton (NY); Vor Ort; USD 23.419 - 24.796; Vollzeit

Benefits dieser Stelle

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical/dental/vision and life insured

See more benefits

For eligible employees

Zusammenfassung

Gap is seeking a Brand Associate to energize the customer experience and bring the Gap brand to life for shoppers. You will educate customers about products, suggest wardrobe solutions, and collaborate with leadership to deliver a best-in-class experience across channels.

You’ll work in a fast-paced retail environment, building loyalty through service, product knowledge, and seamless omni-channel support. The role includes flexible scheduling, including evenings, weekends, and holidays.

Qualifikationen

• Clear communication with customers and team members.
• Customer-focused service on and off the sales floor.
• Ability to thrive in a fast-paced retail environment.
• Willingness to learn and take feedback.
• Flexible schedule including holidays, evenings, weekends.
• Comfort with using retail tech and systems.
• Physical ability to maneuver on the floor and lift up to 30 lbs.

Aufgaben

• Treat customers and coworkers with respect and help foster a positive store environment.
• Explain and promote loyalty programs to drive engagement.
• Engage with customers to drive sales using suggestive selling.
• Leverage omnichannel tools to enhance the customer experience.
• Work toward personal goals that support store targets and results.
• Support sales floor, fitting room, cash wrap, and back‑of‑house as needed.
• Keep work areas neat, clean, and organized.
• Handle customer interactions and issues courteously and professionally.
• Execute store processes efficiently and accurately.

Kenntnisse

Customer service

Retail

Communication

Problem solving

Flexibility

Technology familiarity

Lifting up to 30 lbs

Jobbeschreibung

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that’s run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you’ll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Hourly Range

Hourly Range: $17.00 - $17.50

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Gap

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.