Retail Sales Associate - Blvd at Box Hill

Old Navy; Maryland; On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

50% discount on regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company matching

Medical, dental, and vision insurance

Job summary

Old Navy in Maryland seeks a Brand Associate. In this role, you will engage with customers, provide excellent service, and support retail operations. We're looking for someone who is a good communicator, customer-focused, and capable of thriving in a fast-paced environment.

Along with a competitive pay range of $15.00 - $16.00 per hour, we offer significant employee benefits including a 50% merchandise discount, extensive Paid Time Off, and a 401(k) plan with matching contributions. Join us and bring our brand to life!

Qualifications

• Good communicator who interacts effectively with customers and team.
• Customer-focused and delivers exceptional retail experiences.
• Able to handle operational processes effectively.

Responsibilities

• Engage with customers and provide excellent service.
• Promote and educate customers about loyalty programs.
• Maintain an organized work center and handle customer issues.

Skills

Communication skills

Customer service orientation

Retail technology utilization

Problem-solving

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you’ll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Hourly Range: $15.00 - $16.00. Employee pay will vary based on qualifications, experience, skill level, competencies and work location. Minimum wage or minimum of the pay range will be met based on city, county and state requirements.

Benefits at Old Navy

• Merchandise discount: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• Competitive Paid Time Off plans.
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to 4% of base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.