Retail Sales Associate-BBW Boulevard Consumer Squar

Bath & Body Works; Buffalo (NY); On-site; USD 42,981,000 - 60,174,000; Full time

Benefits offered by this job

DailyPay

Tuition assistance with Guild

Scholarships for education

Employee Assistance Program (EAP)

Paid time off

Parental leave

40% merchandise discount

Free products

Job summary

Bath & Body Works in Buffalo, NY is seeking a Sales Associate to help customers find the best products, build relationships, and drive store sales. You will contribute to a high‑energy, customer‑driven environment and support inventory, visual merchandising, and checkout processes.

Ideal candidates demonstrate strong sales abilities, clear communication, and flexibility to work peak hours, including evenings, weekends and holidays.

Qualifications

• Thrives in a customer-first retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, open to feedback, and adaptable.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demos, and personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check‑out.
• Provide a friendly and efficient cash wrap experience, including ringing purchases and keeping the area tidy.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require physical activity, including standing, walking, reaching, lifting up to 50 pounds.
• Maintain safety, cleanliness, and adherence to policies.

Skills

Customer-first mindset

Sales experience

Effective communication

De-escalation

Evenings/weekends/holidays flexibility

Job description

Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you’re part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you’re starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

Summary

As a Sales Associate, you will be the face of Bath & Body Works — understanding our customers’ needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Drive rewards program enrollment and engagement on both the sales floor and at check‑out.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
• Support product replenishment activities and maintain brand standards to keep the store full and abundant.
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
• Associates should be able to lift 10 pounds consistently and up to 50 pounds.
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintain our values, policies, and procedures.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de‑escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Feeling good starts with you. We invest in benefits that support your well‑being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay.
• Tuition-free education in partnership with Guild, plus tuition reimbursement and scholarship opportunities for post-secondary education programs.
• Voluntary medical, dental, vision, short-term disability, life and AD&D coverage through our partnership with The American Worker. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans and benefits vary for Kansas and Ohio residents.
• No-cost mental health and well‑being support through our Employee Assistance Program (EAP).
• Opportunity for paid time off, paid parental leave and access to family building benefits.
• Enjoy a 40% merchandise discount and qualify for free products so you can experience and share the brand you love.
• Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

We are an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, gender identity, national origin, citizenship status, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other status protected by applicable law. We are committed to providing reasonable accommodations to associates and applicants with disabilities. Management is dedicated to ensuring compliance with this policy in all employment practices, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities, and general treatment during employment. We only hire individuals authorized to work in the United States.

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