Retail Sales Associate 3

Gold Beach Lumber Yard Inc; Medford (OR); On-site; USD 28,000 - 36,000; Full time

Job summary

GOLD BEACH LUMBER YARD INC in Medford, OR is seeking a Retail Sales Associate 3 to deliver exceptional customer service, assist with product inquiries, and facilitate sales. This role emphasizes store standards and teamwork.

The position requires at least 2 years in retail, a high school diploma, and the ability to work weekends and holidays, with a focus on accurate POS processing and product knowledge.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years in retail sales, preferably lumber/hardware.
• Proven ability to meet or exceed sales targets while delivering service.

Responsibilities

• Greet customers and assist with product inquiries.
• Process sales transactions accurately at the POS.
• Keep sales floor organized and displays appealing.
• Collaborate with team to achieve targets.
• Handle complaints professionally and escalate when needed.
• Assist in stock counts and receiving shipments.
• Stay informed about products and industry trends.
• Work flexible hours, including weekends and holidays.

Skills

Interpersonal skills

Communication skills

Customer service

Sales aptitude

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Job Purpose:- The Retail Sales Associate 3 at GOLD BEACH LUMBER YARD INC is responsible for providing exceptional customer service, assisting customers with product inquiries, and facilitating sales transactions. This role is pivotal in ensuring a positive shopping experience, maintaining store standards, and contributing to the overall success of the retail team.Key Responsibilities:- Greet and assist customers in a friendly and professional manner, addressing their needs and inquiries effectively.- Maintain a thorough knowledge of the products and services offered by GOLD BEACH LUMBER YARD INC to provide informed recommendations to customers.- Process sales transactions accurately and efficiently using the point-of-sale system.- Ensure the sales floor is organized, clean, and visually appealing by restocking shelves and arranging displays as needed.- Collaborate with team members to achieve sales targets and contribute to a positive team environment.- Handle customer complaints or concerns with patience and professionalism, escalating issues to management when necessary.- Participate in inventory management activities, including stock counts and receiving shipments.- Stay informed about industry trends and new products to better serve customers and enhance sales techniques.- Adhere to company policies and procedures, ensuring compliance with safety regulations and operational standards.- Assist in training and mentoring new staff members to foster a supportive and knowledgeable team.Required Education:- High school diploma or equivalent.Required Experience:- Minimum of 2 years of experience in retail sales, preferably in a lumber or hardware environment.- Proven track record of meeting or exceeding sales targets and delivering excellent customer service.Required Skills and Abilities:- Strong interpersonal and communication skills, with the ability to effectively engage with customers and team members.- Knowledge of lumber products and building materials is highly desirable.- Ability to work in a fast-paced environment and manage multiple tasks efficiently.- Proficiency in using point-of-sale systems and inventory management software.- Strong problem-solving skills and the ability to handle customer inquiries and resolve issues professionally.- Ability to work flexible hours, including weekends and holidays, as needed.