Retail Sales Associate - 0098

FirstCash, Inc.; El Paso (TX); On-site; USD 15,153 - 17,908; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision, Life

Vacation after 6 months of service

Tuition Reimbursement

Employee discounts on first day

Access to over 10,000 discounts

Job summary

FirstCash, Inc. is looking for a Full-Time Retail Sales Associate in El Paso, Texas. This entry-level position offers a base pay of $11.00 to $13.00 per hour, with an achievable commission structure allowing associates to earn up to 8% on sales transactions.

Responsibilities include greeting customers, performing sales and loan transactions, and maintaining a clean and stocked sales floor. Individuals should be team-oriented and ready to assist customers with financial solutions.

Eligible employees also enjoy comprehensive benefits, including medical, dental, and earned wage access programs.

Qualifications

• Must be willing to work a flexible retail schedule, including weekends and holidays.
• Ability to perform duties for extended periods, including standing and lifting.
• Experience in customer service and sales preferred.

Responsibilities

• Greets and interacts with all customers to develop a rapport.
• Maintains the sales floor and displays merchandise.
• Handles cash and transactions in compliance with policies.

Skills

Customer service

Sales skills

Cash handling

Basic math proficiency

Ability to lift 50 pounds

Education

High School Diploma or GED

Tools

Point-Of-Sale (POS) systems

Job description

Full-Time Retail Sales Associate

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

Paid $11.00 to $13.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.26 per hour ON TOP OF YOUR HOURLY RATE.

Position Summary

We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

Responsibilities

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Benefits and Perks

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7×) times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: Employees are granted one week of paid vacation after completing six months of active, full‑time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements).
• SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2‑5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full‑time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto‑enrollment in the FirstCash 401k program after six (6) months of employment.
• Access to the FirstCash Pet Insurance program.

Payrates will not be below any applicable local minimum wage requirements.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

* Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.

** FirstCash 401K program is available to all employees 21 years of age (or older).

***Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

Equal Opportunity Employment

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.