Retail Sales Associate

Fleet Feet Sports; Winston-Salem (NC); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

High energy atmosphere

Training & advancement

Community involvement

Product discounts

Passionate team

Job summary

Fleet Feet Sports in Winston-Salem is seeking an Outfitter to help customers select the gear and products that support their next finish line. You will deliver exceptional service, build relationships, and provide personalized solutions to outfit runners for their next step.

Join a high-energy team that values running, customer experience, and community involvement. This role offers flexibility in scheduling and opportunities for growth within the Fleet Feet brand.

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays.
• Passionate about running
• Proactive learner with sound decision-making
• Energetic and curious
• Accountable and adaptable
• Does the right thing
• Experience in a customer-facing sales environment preferred
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by outfitting each customer that walks through the door
• Support all Fleet Feet initiatives, activities, and functions

Responsibilities

• As an Outfitter, you are the heart and sole of our brand, recommending gear and products for customers.
• Take care of our customers and communities by listening to needs and providing personalized solutions.
• Outfit customers with what they need to begin or persevere in their run.
• Build and maintain relationships with customers, vendors, and peers.

Skills

Running passion

Flexible schedule

Customer service

Proactive learner

Team player

Professional communication

Adaptable

Go above and beyond

Sales experience

Job description

Overview

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 180 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether that’s introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run.

We like to keep things high-spirited, fast-paced, and fun. We don’t mind wearing more than a few hats and stepping in to help out wherever is needed. Our team is a group of knowledgeable and hardworking individuals who work, sweat, and live passionately. We run together to tackle a problem, reach a goal, get encouraged, and nurture our brand each day. We are in full pursuit to find hardworking people to join us on our quest and bring our core values to life.

Responsibilities

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Qualifications

• Available to work a flexible schedule, including, days, evenings, weekends, and holidays
• Passionate about running
• Proactive learner and sound decision maker
• Energetic and curious
• Accountable and adaptable
• Does the right thing
• Experience in a customer-facing sales environment preferred
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by outfitting each customer that walks through the door
• Support all Fleet Feet initiatives, activities, and functions

Perks

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we prioritize diversity and inclusion in our hiring practices, our culture, and our engagement with the community.

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.

Additional Requirements

Hours of work for this position may vary based on work schedule. Position requires moving around for periods of 2-4 hours without a rest break task sequencing, and using point-of-sale computers. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces.